Sewer Line Cleanout in Austin & San Antonio

Main Line Backups, Cleared From the Cleanout

When every drain in the house stops at once, the problem is the main sewer line. Radiant clears it through the cleanout, finds out what blocked it, and installs a cleanout on homes that never had one. Austin, San Antonio and Central Texas, 24/7.

Sewer Line Cleanouts

The Small Cap in the Yard That Saves Your Bathroom Floor

A sewer cleanout is a capped fitting on the main line, usually a few inches of pipe sticking up near the foundation or at the property line. It exists so a plumber can get a main line machine straight into the lateral without going through the house. When the main is blocked, that access is the difference between clearing the line from the yard in an hour and pulling a toilet or working from the roof vent, which is slower, messier and harder on the pipe.

Plenty of homes in the older parts of Austin and San Antonio were built before cleanouts were standard, and plenty more have one buried under a flower bed or paved over by a patio. Radiant clears main lines from any access that exists, and where there is none, we install a two-way cleanout so the next backup, if there is one, is a quick job instead of a project.

The clearing itself is done with a main line machine and cutter heads sized to the pipe, which handles roots, wipes, grease and the sediment that collects in a belly. If a line has been cleared before, we follow up with a camera so you know whether you are dealing with buildup that jetting can finish, or a broken pipe that needs a repair. Either way, the no-backup guarantee is in force: if the line backs up or slows after we clear it, we check it at no charge and make it right if it is related to our work.

  • Direct access, faster clearing Working from the cleanout puts the machine straight into the lateral, with nothing to pull apart inside the house.
  • Cleanouts installed No cleanout, or one you cannot find? We add a two-way cleanout so the line can be cleared in either direction from the yard.
  • No-backup guarantee After we clear the main line, a backup or slowdown gets a free check and a fix if it is related to our work.
Radiant plumber walking from a Radiant box truck to a main sewer line call

What to Watch For

Signs the Main Sewer Line Is Blocked

These are house-wide symptoms. If you see one, stop running water and call.

  • Several fixtures backing up at once

    One clogged sink is a sink problem. A sink, a tub and a toilet all misbehaving is a main line problem, because it is the only pipe they share.

  • The lowest drain in the house goes first

    A ground-floor shower or tub fills with water when an upstairs toilet flushes. Wastewater takes the lowest exit it can find.

  • Toilets bubbling or draining slowly everywhere

    Air pushed back through the traps because the line downstream is nearly closed. Usually a day or two ahead of a full backup.

  • Water or waste around the cleanout cap

    The line is blocked between the cleanout and the street, and the cap is the pressure relief. Do not run more water.

  • A sewer smell in the yard or near the foundation

    Sewage leaking from a broken or separated section of the lateral. Often paired with a patch of grass that is greener than the rest.

  • A main line that has been cleared before

    Roots and breaks do not clear themselves. A second backup within a year means the line needs a camera, not just another cable.

What We Do

Main Line Service, Start to Finish

Clearing the line is the first step. Finding out why it blocked is the one that keeps you from calling again.

Radiant Plumbing & Air Conditioning van parked on a residential street for a sewer line call
Sewer cleanout installation, repair and main line cleaning.
  • Main line clearing Roots, wipes, grease and sediment cleared with a main line machine and the right cutter head, then flow-tested at the fixtures.
  • Cleanout installation A two-way cleanout added to homes that never had one, placed where it can be reached without digging up the yard next time.
  • Locating a buried cleanout Finding the one under the mulch or the patio, raising it to grade and replacing a cracked or missing cap.
  • Camera inspection after clearing A look down the open line to find the roots, belly or break that caused the backup, with the footage shared with you.
  • Hydro jetting the lateral For grease and scale a cable cannot remove, the full run from cleanout to city tap is jetted clean.
  • Repair or replacement when it is warranted If the camera shows a break, we show you, price a spot repair and a replacement, and let you choose.

How It Works

What a Main Line Call Looks Like

Quick to clear, clear about what comes next.

  1. Call and shut the water off at the fixtures

    Tell us what is backing up. Keep everyone off the taps and toilets until we get there, and pull the cleanout cap if you can reach it safely.

  2. We find the access

    The plumber locates the cleanout, or the best alternative if there is none, and confirms the blockage is in the main line.

  3. You approve a written price

    For the clearing, and separately for a camera or a new cleanout if we recommend one. No pressure on either.

  4. We clear it and tell you why it happened

    The line is opened, every fixture is flow-tested, and you hear what we pulled out and what it means for the pipe.

Whole House Backing Up?

That is a main line. Radiant answers 24/7 in Austin and San Antonio with no surprise fees.

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

J Jeff Fazio
Jeff Fazio 3 years ago
★★★★★
I had Radiant Plumbing replace my tankless water heater, damaged in the Feb. 2021 snowmageddon storm with a new unit. The process was smooth and professional from start to finish. The plumber, James, was extremely knowledgeable and thoroughly explained my options to me. The cost and time to perform the installation were just as estimated. When he was done, James explained how to maintain the system, what service would be needed and how to perform it, and answered all of my engineering geek questions. It was a thoroughly positive experience. I have used several different plumbers in Austin over the past 15 yrs, but my search is over - I will not hesitate to call Radiant next time and would recommend them unreservedly.

8/9/23 Update: I have subsequently used Radiant for a toilet repair, faucet installation (Danny), and drain work (Ezekiel) and they have continued to impress with knowledgeable, friendly plumbers and quality work.
C Cathy McClaugherty
Cathy McClaugherty 5 years ago
★★★★★
We called Radiant Plumbing after we noticed a water leak in our kitchen. We were in a time crunch and they were able to schedule us quickly, before we left for vacation. They sent their representative, Preston Nichols, and he was excellent to deal with! He was on time, skillful, friendly, and very professional. It turned out to be a problem with our dishwasher but Preston was quick to diagnose it and set our minds at ease. While he was here, we mentioned that our one year-old water heater needed to be flushed. Preston was quick to take care of that, as well, saving us time and money in the process. Radiant charged us almost half the price another plumber quoted us for that service! While Radiant Plumbing isn’t our usual plumber, they gained a new customer. We won’t hesitate to call Radiant again in the future based on our VERY positive experience with them.
D David Ferguson
David Ferguson 5 years ago
★★★★★
I had a clogged drain that was slowly getting worse. Radiant was timely in communication and arriving. I was presented with the options to unclog drain without any pressure. Even though I went with the cheapest option to snake the drain, they were thorough and after discovering there may be bigger issues, the manager was sent out and video scoped the pipes at no cost to show (while I watched) the actual issue, which was a half filled slow draining pipe due to foundation issues and the pipe rising. The location was pinpointed and was exactly where we had floor tiles crack due to ground fluctuations. All in, they were here for about three hours and I was only charged for the drain cleaning service and I now know my options for a long term solution. Again, all of this with no sales pressure not even to fix the ultimate issue after an estimate was given. Highest recommendation for their service, especially in an industry where it can be hard to find someone you trust.

Maintenance Membership

Join the Care Club

Home maintenance for $9.99 a month.

Care Club members get two HVAC tune-ups and a plumbing safety inspection every year, priority scheduling, no dispatch fees — ever — and 5% off every repair.

  • Priority scheduling
  • Seasonal HVAC tune-ups
  • Annual safety inspection
  • Exclusive member discounts
  • Free dispatch on repairs
  • No long-term contracts

Sewer Cleanout Questions

What is a sewer cleanout, and where is mine?

It is a capped pipe fitting that gives direct access to your main sewer line. On most Central Texas homes it is a white or black plastic cap, three or four inches across, sticking up a few inches from the ground near an exterior wall, most often on the side of the house closest to the street or on the bathroom side. Some homes have a second one near the property line where the lateral meets the city main. Older homes may have a brass or cast iron cap, and some have the cleanout inside, in a garage, utility room or under a bathroom sink. If you cannot find one at all, the house may simply not have one, which was common in older construction. We can locate a buried one or install a new one.

What if my house does not have a cleanout?

We can still clear the main line, but it takes longer and it is harder on your fixtures. Without a cleanout, the options are pulling a toilet and running the machine through the closet flange, or going in from a roof vent. Both work; both add time and mess to what should be a straightforward job. The better answer for a home that has backed up once and will likely back up again is to install a two-way cleanout on the lateral outside. It is a modest excavation near the foundation, a fitting spliced into the line, and a cap at grade. From then on, every clearing, jetting or camera inspection happens from the yard. We will price it as a separate line so you can decide.

Why is water coming out of the cleanout cap in my yard?

Because the main line is blocked somewhere between that cleanout and the street, and the cleanout is the lowest open point upstream of the blockage. Every gallon you send down is backing up until it finds that cap, which is actually doing you a favor: the alternative exit is a tub or a floor drain inside the house. Stop running water, keep kids and pets away from the wet area, and call. The blockage is usually roots, a wad of wipes or a collapsed section of old clay or cast iron pipe, and clearing from that same cleanout is the fastest way to open it. If it happens more than once, the line needs a camera to find out why.

Does the main sewer line need regular cleaning if nothing is wrong?

Not for most homes with a sound line. A newer PVC lateral with no root problems can go decades without attention. The homes that benefit from scheduled main line service are the ones with a known issue we are managing rather than fixing: an older clay or cast iron lateral with root intrusion at the joints, a line with a belly that collects sediment, or a house where the last two backups came at the worst possible times. For those, an annual clearing or jetting ahead of the holidays is cheap insurance. The honest long-term answer for a root-prone line is a repair or replacement, and we will tell you when the maintenance is costing more than the fix would.

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