Tankless Water Heaters in San Antonio, TX

Endless Hot Water That Survives Hard Water

Tankless installation, annual descaling and repair for San Antonio homes, with the gas line, venting and softening sorted before the unit goes on the wall.

San Antonio Tankless Water Heaters

Tankless Works in San Antonio, With One Condition

A tankless water heater heats water only while a tap is open, so there is no tank to run dry and no forty gallons being kept hot at 3 a.m. For a full house in Stone Oak with two showers going and a dishwasher running, or a Converse home where a military family comes and goes on shift schedules, that is the appeal. The condition is the water. Edwards Aquifer supply is hard, and inside a tankless unit that hardness lands on a heat exchanger with narrow passages instead of the bottom of a big tank. Untreated, scale narrows those passages until the unit throws error codes, drops its flow and eventually fails early.

So a San Antonio tankless install is really two decisions. The first is the heater: gas or electric, indoor or outdoor, sized by how many fixtures run at once. The second is what protects it: a whole-home water softener, a scale-inhibitor cartridge, and an annual descaling flush through isolation valves we install for exactly that purpose. Skip the second decision and the first one gets expensive.

We also check what a tank never asked about: gas tankless units burn far more fuel per minute than the tank they replace, and the existing gas line from the CPS Energy meter is often too small. Venting, condensate and freeze protection for outdoor units get the same look. The mechanics of how tankless heaters work are on our tankless water heaters page.

  • Sized for peak demand Flow rate matched to the showers, tubs and appliances that actually run at the same time in your house.
  • Scale protection built in Isolation valves for flushing, plus a softener or inhibitor, so aquifer minerals do not shorten the unit’s life.
  • Gas and vent checked first We confirm the gas line and venting can handle the unit before you buy it, not after it short-cycles.
Radiant plumber beside a service van before a tankless water heater installation in San Antonio

When a Tankless Unit Needs Service

Signs Your Tankless Heater Is Fighting the Water

Most tankless complaints in San Antonio come back to scale, gas supply or an outdoor unit that got cold.

  • An error code on the display

    Often a flow, temperature or ignition fault. On units that have never been flushed, scale on the heat exchanger is the usual cause behind the code.

  • Hot, then cold, then hot in the shower

    The cold-water sandwich. Normal in small doses; constant swings point to a flow sensor, a scaled exchanger or an undersized unit.

  • Hot water flow keeps dropping

    Narrowing passages inside the exchanger or a clogged inlet screen. Descaling usually restores it if it has not gone too long.

  • A long wait for hot water at the far bathroom

    Not a fault. Tankless units start cold, and a long run in a big north-side house needs a recirculation setup.

  • Ignition failure when other gas appliances run

    The gas line is starving the burner. Common when a tankless was installed on the line meant for a 40-gallon tank.

  • It quit during a freeze

    Outdoor units rely on powered freeze protection. In February 2021 the power went out and the heat exchangers froze.

Tankless Services

Tankless Water Heater Services Across the San Antonio Area

Installation, conversion from a tank, descaling, repair and the recirculation that big houses need.

Smiling Radiant tankless water heater technician in front of a Radiant service van in San Antonio
Tankless water heater installation, repair and maintenance across the San Antonio area.

From Tank to Tankless

How a Tankless Conversion Goes in San Antonio

More planning than a tank swap, and worth doing once, properly.

  1. Demand, gas and location survey

    How many fixtures run at once, what the gas meter and line can deliver, where the unit and vent will go, and whether the water is softened.

  2. Itemized quote

    Unit, gas work, venting, isolation valves, scale protection and permit, in writing and honored for 72 hours. Financing if you want it.

  3. Installation

    Old tank out, new gas line if needed, unit mounted, vented and plumbed, then fired and checked at every fixture.

  4. Set the maintenance clock

    We show you the isolation valves and put the first annual descaling on the calendar. Care Club members get the reminder built in.

Thinking About Going Tankless?

We will tell you what your gas line, venting and water can support before you spend a dollar.

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

J Jeff Fazio
Jeff Fazio 3 years ago
★★★★★
I had Radiant Plumbing replace my tankless water heater, damaged in the Feb. 2021 snowmageddon storm with a new unit. The process was smooth and professional from start to finish. The plumber, James, was extremely knowledgeable and thoroughly explained my options to me. The cost and time to perform the installation were just as estimated. When he was done, James explained how to maintain the system, what service would be needed and how to perform it, and answered all of my engineering geek questions. It was a thoroughly positive experience. I have used several different plumbers in Austin over the past 15 yrs, but my search is over - I will not hesitate to call Radiant next time and would recommend them unreservedly.

8/9/23 Update: I have subsequently used Radiant for a toilet repair, faucet installation (Danny), and drain work (Ezekiel) and they have continued to impress with knowledgeable, friendly plumbers and quality work.
C Cathy McClaugherty
Cathy McClaugherty 5 years ago
★★★★★
We called Radiant Plumbing after we noticed a water leak in our kitchen. We were in a time crunch and they were able to schedule us quickly, before we left for vacation. They sent their representative, Preston Nichols, and he was excellent to deal with! He was on time, skillful, friendly, and very professional. It turned out to be a problem with our dishwasher but Preston was quick to diagnose it and set our minds at ease. While he was here, we mentioned that our one year-old water heater needed to be flushed. Preston was quick to take care of that, as well, saving us time and money in the process. Radiant charged us almost half the price another plumber quoted us for that service! While Radiant Plumbing isn’t our usual plumber, they gained a new customer. We won’t hesitate to call Radiant again in the future based on our VERY positive experience with them.
S Stefano Rosellini
Stefano Rosellini 6 years ago
★★★★★
Had 3 different systems installed by them approx. 3 years ago for a total of approx $20k. I was quite happy with the install until the year later when they came for a maintenance call and started finding deficiencies in their own install. they wanted extra money to address those deficiencies. Now I am in the process of selling my home and an inspector has found a few items that need to be addressed and they will not even look at the report unless I schedule a $139.00 service call. Very poor customer service.. This company does not stand by their work and would not recommend.

I am revising my review of this business from 1 to 5 stars. After my original review I was contacted by the company's service manager and he made sure that I was taken care off. I had a team of 3 technicians coming to my house to double check the system and make the necessary adjustments. I was very satisfied by their attention to details and professionalism.

Maintenance Membership

Join the Care Club

Home maintenance for $9.99 a month.

Care Club members get two HVAC tune-ups and a plumbing safety inspection every year, priority scheduling, no dispatch fees — ever — and 5% off every repair.

  • Priority scheduling
  • Seasonal HVAC tune-ups
  • Annual safety inspection
  • Exclusive member discounts
  • Free dispatch on repairs
  • No long-term contracts

San Antonio Tankless Water Heater Questions

Do I have to install a water softener with a tankless unit in San Antonio?

Not strictly, but we will strongly recommend some form of scale protection, and the manufacturers agree. Edwards Aquifer water deposits minerals on the tankless heat exchanger every time it fires, and those passages are narrow. A whole-home softener is the most complete answer, because it protects every fixture and appliance in the house, not just the heater. A scale-inhibitor cartridge on the cold inlet is a smaller step that helps. Either way, the unit needs an annual descaling flush through isolation valves. A tankless heater installed here with no protection and no flushing is the one that shows up on our repair schedule a few years in.

Can a tankless water heater go outside in San Antonio?

Yes, and many are installed on an exterior wall here because it avoids venting through the roof and frees up the closet. The catch is winter. Outdoor tankless units protect themselves from freezing with small electric heaters inside the cabinet, and those only work while the unit has power. During the February 2021 storm, extended outages left outdoor units with no protection, and frozen heat exchangers followed. If you go outdoor, plan for it: know how to drain the unit, keep the freeze-protection circuit powered if you have backup power, and consider an indoor location if the wall in question faces north and takes the wind.

Why does my shower go hot, cold, then hot again with a tankless heater?

A short burst of cold in the middle is called a cold-water sandwich, and a little of it is normal. When someone shuts a tap off and reopens it a minute later, the hot water already in the pipe arrives first, then a slug of cold that entered while the burner was off, then fresh hot water. Constant swings are a different matter. In San Antonio the usual causes are a heat exchanger scaled to the point that the unit cannot hold temperature, a dirty inlet filter or flow sensor, or a unit that is undersized for the flow it is being asked to heat. A descaling flush and a flow test tell us which.

Will my existing gas line handle a tankless water heater?

Often not without changes. A gas tank heater draws a modest amount of fuel over a long recovery cycle. A whole-house gas tankless unit burns several times that rate while it is running, because it has to heat water instantly. The half-inch line that fed the old tank may not deliver enough gas, especially when the furnace, range or a pool heater is running at the same time. The symptom is an ignition fault or a unit that cannot reach temperature under load. Before we quote, we look at the meter, the line size and the total load on it. If the line needs upsizing, that is part of the written price, not a surprise on install day.

Is tankless worth it for a two-bath house in Converse or Universal City?

It can be, but the case is different than it is for a large house. In a two-bath home the main benefits are space, longevity and not running out of hot water when guests visit. The energy savings are real but modest, because a smaller household was not keeping a huge tank hot. The upfront cost is higher than a tank replacement, and if the gas line needs upsizing, higher still. If your current tank is healthy, we will usually say keep it and add a softener. If the tank is at the end of its life anyway, tankless is worth pricing side by side with a new tank. Both quotes come in writing, and financing through Service Finance Company is available, subject to credit approval.

*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
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