Frequently Asked Questions

Straight answers to the questions Austin and San Antonio homeowners ask most — plumbing, drains, heating, cooling, indoor air quality, water quality and electrical.

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What is water conditioning?

Water conditioning is a process that changes how minerals in your water behave—without actually removing them. Unlike traditional water softeners that exchange…

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Is my tap water safe to drink?

By the standards established by the U.S. Environmental Protection Agency (EPA) and the Texas Commission on Environmental Quality, Austin’s drinking water is…

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