FAQ Hub

Browse by topic, or scan the full list. If your question is not here, call and ask a technician.

Browse Questions by Topic

These are the questions Austin and San Antonio homeowners ask us most, answered by the people who do the work. Start with a topic below, or go straight to the full FAQ list.

  • Cooling: air conditioners, heat pumps, mini-splits, thermostats, insulation and why the house will not cool down in August.
  • Heating: furnaces, heat pumps in a freeze, maintenance plans and what to check before you call.
  • Plumbing: leaks, faucets, showers, toilets, water heaters, water pressure and pressure-reducing valves.
  • Drains & Sewers: clogs that keep coming back, main-line backups, drain flies, camera inspections and sewer repair.
  • Water Quality: hard water, softener sizing and maintenance, filtration and reverse osmosis for Central Texas water.
  • Indoor Air Quality: duct sealing and cleaning, leaky ducts, uneven rooms, filters, purifiers and dehumidifiers.
  • Electrical: panels, breakers, outlets, lighting, generators and EV chargers. Electrical service is available in the Austin area only.

Still Have a Question?

Call any time, day or night, and we will get you an answer. If it needs a technician, we send one, with the price agreed before any work starts and no surprise fees, even on weekends and holidays.

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