From Hard Water to Soft Living in San Marcos

When a San Marcos homeowner wanted cleaner, better-tasting water throughout their home, they reached out to Radiant Plumbing & Air Conditioning for help. Our licensed plumbers installed a new water softener system with a carbon filter in the well house — improving water quality and protecting household plumbing from hard-water damage.

Job Overview

  • Location: San Marcos, TX
  • Client Type: Residential homeowner and Radiant Care Club member
  • Scope: Water softener and carbon filter installation with new drain line and dry well excavation
  • Equipment Installed: Novo water softener system with carbon filtration tank and perforated drain pit
  • Why It Mattered: The home’s water supply had heavy scaling and mineral content that was wearing down fixtures and appliances. Installing a complete softener system restored water quality and extended the life of the home’s plumbing.

What We Found

During inspection, our team identified significant scale buildup within the home’s plumbing and fixtures — a common issue for private well systems in the San Marcos area. The existing setup lacked filtration, causing residue and wear over time. To solve the issue long-term, we recommended a dedicated softening and carbon filtration system to protect both the well equipment and the home’s plumbing network.

The Solution

Our crew installed a new Novo water softener and carbon filter inside the well house, connecting it to the home’s main water supply. To safely manage system discharge, we also dug a dry well pit adjacent to the well house, laying perforated pipe surrounded by gravel for proper drainage and filtration.

The installation was pressure-tested and inspected to verify performance, ensuring the system ran efficiently and leak-free before backfilling and cleanup. The result — a fully integrated, eco-friendly softening solution designed for years of dependable operation.

Photo Highlights

  • Installed Novo water softener and carbon filter setup inside the well house
  • Dry well excavation and perforated drain pipe installation for proper drainage
  • Completed system testing and final inspection verification

The Novo Water Softener system for Texas's hard water

The Novo water softener system and tank in the water closet of a home

The Results

The new water softener and filtration system provides cleaner, softer water for daily use and helps prevent scale buildup throughout the home. The homeowner now enjoys longer appliance life, better-tasting water, and peace of mind knowing the system is professionally installed and protected under Radiant’s warranty and Care Club maintenance program.

Trusted Plumbing Experts in San Marcos and Beyond

Radiant Plumbing & Air Conditioning proudly serves homeowners across Central Texas, providing professional installation and service for water softeners in San Marcos, advanced filtration systems, and complete plumbing solutions. From San Marcos to Austin and San Antonio, our licensed experts deliver reliable results backed by quality workmanship and care.

If your water feels hard, leaves residue, or your plumbing shows signs of buildup, don’t wait — schedule your water softener installation quote today and discover why Texans trust Radiant for clean, clear water and lasting peace of mind.

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